Welcome to Simply Connected – a podcast where we unpack the complexities of broadband connectivity. In each episode we will tackle a single topic and untangle it with help from some of the industry’s most influential figures. In this episode I am joined by Paul Hague, CEO of BlackDice Cyber where we discuss the evolution of telecommunications providers (telcos) from mere connectivity providers to comprehensive service providers. Another episode jam-packed with valuable insights – we covered:
- How connectivity has become a utility over the years.
- Telcos MUST find ways to differentiate in a commoditised market.
- How Telcos deploying value-added services can help reduce customer churn.
- Telcos need to focus on keeping services simple for users